Reference

Privacy Policy for Indonesia Accounts

We built this privacy page so you can see exactly how we handle account data, device logs, cookie signals, and payment records from DANA, OVO, GoPay, and QRIS.

Account dataDevice logsCookie signalsLocal law

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How We Handle Your Data

perada55 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect only the details needed to open and protect your account, answer requests, and keep the records our systems need for audit and fraud checks. That includes login data, device identifiers, cookie signals, and transaction traces when you move funds through DANA, OVO, GoPay, or

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QRIS. If local law does not permit access or use in your region, we do not process the account. When you ask us to correct or delete a detail, we verify the request against your registered email, phone, and recent session history, then record the action
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for compliance. We do not keep data forever; retention follows the reason we collected it and the limits that apply to local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST CHANNELS OPEN

Ways to Reach Our Privacy Team

If you want a privacy check, we keep direct contact paths open so you can ask about access, correction, or deletion without sending a long form.

HANDLING WITH CARE

How We Protect Privacy Day to Day

Our policy is built around data minimisation and traceable account actions. We store the details needed to verify login, handle support, and keep required records; we do not…

Data We Keep

We keep registration details, login history, device identifiers, and support messages.

Cookie Use

Cookies remember your session, language choice, and basic routing so you do not need to repeat steps on every visit.

Account Security

We protect account changes with email or phone checks, plus device-match signals when you sign in from a new phone…

Retention

We keep records only for the time needed to serve the account, resolve disputes, and meet local law.

Access Requests

To ask what we store, open Account > Privacy or contact support with the email on file.

Change Requests

If a detail is wrong, send the corrected value and a short note from the account email or WhatsApp number…

Privacy Questions You May Ask

These are the questions we get when you open an account, switch devices, or ask us to change a record. We answer them here so you know what we collect, how long we keep it, and how to reach us if something needs correction. If your region is restricted by local law, the same policy still applies.

We collect the registration fields you submit, the device and browser signals that help with security, and the contact details needed for support. If you add DANA, OVO, GoPay, or QRIS records, we keep the trace for verification.

Yes. Cookies help us keep your session active, remember language choice, and reduce repeat checks when you move between phone and laptop. You can clear them in your browser, but some session steps may ask again.

Open Account > Privacy, or send us a message from the email on file. We verify that it is really you, then share the records we can provide under local law and our retention rules.

Yes. Send the correct name, phone, or email from the registered account channel, and we compare it with recent activity before updating the record. We then confirm the change and keep a log of the request.

We keep data only as long as we need it for account service, fraud checks, dispute handling, and any legal duty that applies. After that, we remove or anonymise the parts we no longer need.

Use live chat, email, or WhatsApp during 09:00-21:00 WIB. We route the message to the privacy team, ask for the minimum details needed to confirm your account, and reply with the next step.

If your region is not allowed under local law, we do not process the account or store extra data for access there. The same restriction applies on Android, iPhone, and desktop, and we do not try to route around it.

Privacy Policy for Indonesia Accounts

Ways to Reach Our Privacy Team

How We Protect Privacy Day to Day

Data We Keep

Cookie Use

Account Security

Retention

Access Requests

Change Requests

Privacy Questions You May Ask

01 What data do you collect when I open an account?

02 Do you use cookies on phone and desktop?

03 How do I request a copy of my data?

04 Can I correct wrong account details?

05 How long do you keep my data?

06 Who can I contact about privacy requests?

07 What happens if local law does not allow access?

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