Reference

Legal Terms for Your Account

Our legal page puts account terms, privacy choices, cookie use, and payment-record rules in one place before you open an account; access depends on local law and is…

Account termsPrivacy choicesCookie controlsQRIS record checks
perada55 Legal Terms for Your Account
CONTACT PATHS

How to Reach Legal Support

Legal questions move faster when you contact us from the same account you use in the lobby.

Live chat Use live chat from your account menu for urgent legal questions about access, identity…
Email request Send privacy, correction, or record requests to our support email with your account ID…
Account page Open Profile, then Security, to update password details or review saved contact data before…
RECORD CARE

How We Handle Your Legal Records

Your account record is handled by steps, not guesswork. We separate identity data, wallet references, cookie choices, and session activity so each legal request can be checked against…

Identity checks

When you open an account, we may ask for contact confirmation and account-name consistency.

Payment records

DANA, OVO, GoPay, and QRIS references are stored as transaction records linked to your wallet activity.

Cookie choices

Cookies help keep your session active, remember language choices, and detect repeated failed access attempts.

Device activity

We record device and session signals such as login time, browser type, and IP range to help handle account disputes.

Retention rules

We keep account and wallet records for as long as needed for account operation, dispute handling, and legal requests.

Change requests

If your phone number, email, or account name needs correction, contact us from the registered account first.

Common Legal Questions We Receive

These answers explain how we handle legal questions tied to your account, wallet records, privacy choices, and access. They are written for practical account use in Indonesia, not as private legal advice. If your case depends on a local rule or document, contact us with the account details we can verify.

Your account is governed by the terms shown during registration and the policies linked from this legal page. Access depends on local law and is available only where local law permits.

Yes. Contact us from your registered account and tell us the data category you want checked, such as contact details, session records, cookie choices, or wallet references tied to DANA, OVO, GoPay, or QRIS.

Open Profile, check your current contact details, then message support from the same account. We may confirm your login session and request a matching wallet receipt before changing sensitive contact records.

We keep receipt references to match wallet activity, handle disputes, and answer legal requests about account transactions. The record usually includes time, amount, payment rail, account name, and related wallet status.

Yes. Access and eligibility can depend on local law, device location, and account checks. If a location rule applies, we may restrict access or ask for added account confirmation.

Cookies support login sessions, language settings, and security checks. If you clear them, you can still access your account where permitted, but we may require a fresh login or contact confirmation.

Use live chat from 09:00 to 01:00 WIB for urgent account questions, or email support for written privacy and record requests. Include your account ID and the exact record you want checked.